Hospitality-Driven Retail Sales Associate

Macy's; Palo Alto (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services on the sales floor or in the fitting room.

You’ll stay focused on achieving selling goals through customer engagement and smart selling behaviors.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, colleagues and supervisors.
• Comfortable reading and understanding employment policies in English.
• Enjoy meeting people and collaborating with teammates.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Engage with customers on the sales floor and in fitting rooms to create memorable experiences.
• Maintain a clean, organized, and inviting selling space and assist with merchandise moves.
• Present loyalty benefits and ensure customers leave with everything they need, using their name when possible.

Skills

Customer engagement

Flexible availability

Team player

Communication

Cash handling

Adaptability

Job description

Macy's is seeking a Retail Selling Colleague who blends selling that delivers results with genuine hospitality to create standout shopping experiences. You understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services on the sales floor or in the fitting room.

You’ll stay focused on achieving selling goals through customer engagement and smart selling behaviors.