Guest-Centric Front Desk Agent — Fast, Friendly Check-Ins

Ontario Trillium Foundation; Indianapolis (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

MEC Plus Advantage Plan

Paid Holiday

Paid Time Off

Nationwide Employee Stay Discounts

Job summary

Tru by Hilton in Indianapolis, IN seeks a friendly Front Desk Agent to greet guests, process check-ins/outs, and support reservations with efficiency and care. This fast-paced role requires a welcoming attitude and strong guest service skills.

You’ll be on your feet, coordinate with housekeeping and maintenance, maintain accurate records, and help create an upbeat stay for every guest.

Responsibilities

• Welcome and assist guests during arrival and departure
• Check guests in and out; manage room keys and payment processing
• Answer questions and resolve concerns in a timely, professional manner
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Job description

Tru by Hilton in Indianapolis, IN seeks a friendly Front Desk Agent to greet guests, process check-ins/outs, and support reservations with efficiency and care. This fast-paced role requires a welcoming attitude and strong guest service skills.

You’ll be on your feet, coordinate with housekeeping and maintenance, maintain accurate records, and help create an upbeat stay for every guest.