Front Desk Agent

Ontario Trillium Foundation; Indianapolis (IN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

MEC Plus Advantage Plan

Paid Holiday

Paid Time Off

Nationwide Employee Stay Discounts

Job summary

Tru by Hilton in Indianapolis, IN seeks a friendly Front Desk Agent to greet guests, process check-ins/outs, and support reservations with efficiency and care. This fast-paced role requires a welcoming attitude and strong guest service skills.

You’ll be on your feet, coordinate with housekeeping and maintenance, maintain accurate records, and help create an upbeat stay for every guest.

Responsibilities

• Welcome and assist guests during arrival and departure
• Check guests in and out; manage room keys and payment processing
• Answer questions and resolve concerns in a timely, professional manner
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Job description

Job Summary

Tru by Hilton is seeking a friendly, service-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you’ll help create a welcoming, upbeat experience by handling check-ins and check-outs, supporting reservations, and addressing questions with care and efficiency. If you enjoy being on your feet, working in a fast-paced environment, and taking pride in great guest service, we’d love to meet you.

Benefits

• MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard

• Paid Holiday for Full Time/Part Time (upon hire)

• Paid Time Off for Full Time/Part Time (after 6 months of service)

• Nationwide Employee Stay Discounts for hotel brand stays

Responsibilities

• Welcome and assist guests during arrival and departure

• Check guests in and out; manage room keys and payment processing

• Answer questions and resolve concerns in a timely, professional manner

• Coordinate with housekeeping and maintenance to support guest needs

• Maintain accurate reservation and guest records