Guest Experience Ambassador — Front Desk

Ontario Trillium Foundation; Fishers (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental coverage

Vision coverage

Supplemental coverage

Paid holidays

Paid time off

Stay discounts

Job summary

Home2 Suites by Hilton is urgently hiring a friendly Front Desk Agent to join our busy hotel team in Fishers, Indiana. You will be the first point of contact for guests, handling check-ins and check-outs, managing reservations, and proactively addressing questions to ensure a smooth, memorable stay.

The ideal candidate thrives in a fast-paced hospitality environment, demonstrates professional communication, accuracy in payments and records, and collaborates with housekeeping and maintenance to

Responsibilities

• Welcome and assist guests during arrival and departure
• Process payments, manage accounts, and issue room keys
• Answer questions and resolve concerns promptly and professionally
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Job description

Home2 Suites by Hilton is urgently hiring a friendly Front Desk Agent to join our busy hotel team in Fishers, Indiana. You will be the first point of contact for guests, handling check-ins and check-outs, managing reservations, and proactively addressing questions to ensure a smooth, memorable stay.

The ideal candidate thrives in a fast-paced hospitality environment, demonstrates professional communication, accuracy in payments and records, and collaborates with housekeeping and maintenance to