Guest Car Concierge — Fast-Paced Casino Valet

PENN Entertainment, Inc.; United States; Hybrid; USD 31,000 - 42,000; Full time

Job summary

PENN Entertainment, Inc. is seeking a valet to welcome guests, park and retrieve vehicles, and ensure a safe and pleasant experience. You will follow guest service standards and company policies while maintaining confidentiality on all matters.

Ideal candidates have strong customer service skills, the ability to drive all vehicle types, and clear verbal English communication. This role involves visiting guests in a fast-paced environment at our properties.

Qualifications

• Must possess strong customer service skills.
• Ability to drive all makes and models of motor vehicles.
• Effective verbal communication in English.

Responsibilities

• Greets arriving and departing guests.
• Parks guest vehicles in specified areas efficiently and safely.
• Retrieves customer vehicles from specified areas efficiently and safely.
• Performs drive-and-park assignments per department policies.
• Reports any incidents to supervisor promptly.
• Maintains confidentiality in all company matters.

Skills

Customer service

Driving

Verbal communication

Job description

PENN Entertainment, Inc. is seeking a valet to welcome guests, park and retrieve vehicles, and ensure a safe and pleasant experience. You will follow guest service standards and company policies while maintaining confidentiality on all matters.

Ideal candidates have strong customer service skills, the ability to drive all vehicle types, and clear verbal English communication. This role involves visiting guests in a fast-paced environment at our properties.