Valet & Guest Experience Specialist

PENN Entertainment, Inc.; Detroit (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

PENN Entertainment in Detroit is seeking a friendly Valet Attendant to assist guests with parking, greet arrivals, and retrieve vehicles while keeping safety and efficiency at the forefront. You will deliver exceptional guest service, gain knowledge of the property, answer questions, and assist with training new team members.

A valid Michigan driver's license and strong English communication are required. This fast-paced role requires the ability to stand for long periods and work under varying

Qualifications

• High school diploma or equivalent preferred.
• Valid Michigan Driver's license required.

Responsibilities

• Parking and retrieval of guest vehicles upon arrival and departure from the property.
• Parks guests cars upon arrival
• Retrieves guest’s cars upon departure
• Answers any questions upon arrival
• Providing the highest level of guest service
• A thorough knowledge of the property
• Train new team members (Valet Attendants only)
• Other job-related duties as assigned

Skills

Excellent communication skills

English reading/writing

Basic math

Stand for long periods

Education

High school diploma or equivalent

Valid Michigan Driver's license

Job description

PENN Entertainment in Detroit is seeking a friendly Valet Attendant to assist guests with parking, greet arrivals, and retrieve vehicles while keeping safety and efficiency at the forefront. You will deliver exceptional guest service, gain knowledge of the property, answer questions, and assist with training new team members.

A valid Michigan driver's license and strong English communication are required. This fast-paced role requires the ability to stand for long periods and work under varying