Guest Billing & Front Desk Specialist

Caesars Entertainment; Reno (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

A major hospitality company in Reno, NV is seeking a dedicated individual to assist guests with hotel billing and inquiries. Responsibilities include managing incoming calls, handling billing disputes, and maintaining reports. The ideal candidate must possess excellent communication and mathematical skills, and a high school diploma or equivalent is required. This role requires flexibility in working hours and effective relationship-building with staff and guests.

Qualifications

• Ability to read, write, and communicate verbally in English.
• Ability to perform above average mathematical skills and type 35 wpm.
• Ability to understand and comply with all company rules and policies.

Responsibilities

• Assist guests with hotel billing and requests.
• Answer front desk calls and manage guest inquiries.
• Distribute reports and maintain billing accuracy.

Skills

Excellent communication skills

Mathematical skills

PC skills including Word and Excel

Interpersonal skills

Education

High School diploma or equivalent

Job description

A major hospitality company in Reno, NV is seeking a dedicated individual to assist guests with hotel billing and inquiries. Responsibilities include managing incoming calls, handling billing disputes, and maintaining reports. The ideal candidate must possess excellent communication and mathematical skills, and a high school diploma or equivalent is required. This role requires flexibility in working hours and effective relationship-building with staff and guests.