Front Desk & Leasing Specialist

Siegel Group Nevada; Reno (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

Siegel Group Nevada seeks a Customer Service Representative to greet residents and guests, answer phones, and process inquiries at our Reno property. This frontline role requires a friendly demeanor, accuracy in transactions, and teamwork.

You will manage room availability, post ads, handle cash, and maintain orderly office operations, with weekends and holidays required. HS diploma and 6 months customer service experience are expected. Join a fast-paced, upbeat environment.

Qualifications

• HS Diploma or equivalent.
• 6 months customer service experience.
• Legally able to work within State and Federal guidelines.

Responsibilities

• Greet all customers in a friendly, positive manner as they enter the property.
• Answer phones quickly and courteously, within 3 rings.
• Knowledge of room openings and availability.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office
• Other duties as assigned

Skills

Customer service

Education

HS Diploma or equivalent

Job description

Siegel Group Nevada seeks a Customer Service Representative to greet residents and guests, answer phones, and process inquiries at our Reno property. This frontline role requires a friendly demeanor, accuracy in transactions, and teamwork.

You will manage room availability, post ads, handle cash, and maintain orderly office operations, with weekends and holidays required. HS diploma and 6 months customer service experience are expected. Join a fast-paced, upbeat environment.