Guest Attendant: Front Desk & Guest Experience — DailyPay

Hotel Management and Consulting, Inc.; Midland (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

DailyPay Access

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Assistance Program

Career Growth

Job summary

Hotel Management & Consulting is seeking a positive, professional Guest Attendant to be the face of our property and primary contact for guests. This on-site role supports front desk operations, guest services, and daily maintenance tasks while contributing to a sales-driven environment aimed at increasing occupancy.

Qualified candidates will have at least one year in customer service, strong communication, and the ability to manage a dynamic schedule.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Front Office Operations: reservations, renewals, check-ins, and check-outs; review and approve front office paperwork and reports.
• Guest Services: meet guest needs, conduct tours for potential guests, close sales, fulfill special requests (e.g., linen exchanges).
• Laundry: wash, dry, fold, and organize linens and towels; maintain laundry area.
• Cleaning & Maintenance: vacuum, dust, sanitize public areas; stock and distribute supplies.
• Sales & Marketing: assist with in-house guest sales and occupancy initiatives.
• Emergency Procedures: follow property emergency procedures and ensure security for guests.
• Other duties as assigned.

Skills

Customer service

Hotel operations

Computer skills

Communication

Organization

Time management

Problem solving

Flexibility

Job description

Hotel Management & Consulting is seeking a positive, professional Guest Attendant to be the face of our property and primary contact for guests. This on-site role supports front desk operations, guest services, and daily maintenance tasks while contributing to a sales-driven environment aimed at increasing occupancy.

Qualified candidates will have at least one year in customer service, strong communication, and the ability to manage a dynamic schedule.