GTM Systems Leader - Revenue Operations & Strategy

LaunchDarkly Group; Oakland (CA); On-site; USD 241,000 - 331,000; Full time

Benefits offered by this job

RSUs

Health insurance

Vision insurance

Dental insurance

Mental health benefits

Job summary

LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement.

This leader will define strategy, architecture, and governance for Salesforce, Gong, Marketo, LeanData and related systems across Sales, Marketing, Customer Success, and Revenue Operations. The role reports to the VP, Revenue Operations and will own end-to-end delivery, data quality, and a simplified end-user experience, leveraging automation and

Responsibilities

• Define and execute the vision, strategy, architecture, operating model, roadmap, and success metrics for GTM Systems.
• Own the full GTM Systems portfolio, including architecture, development, administration, product and project management, integrations, data, governance, and change management.
• Rebuild the GTM data foundation by establishing scalable account hierarchies, lifecycles, ownership, handoff processes, routing, enrichment, and do-not-contact governance.
• Establish data quality standards, instrumentation, monitoring, and governance for Salesforce and connected systems.
• Rationalize a GTM technology landscape by reducing redundancy and mapping a long-term ecosystem roadmap.
• Own strategy and governance for Salesforce, Gong, Marketo, LeanData, and the broader GTM application ecosystem including integrations, vendor management, lifecycle planning, and retirement.
• Lead end-to-end product and technical delivery from discovery through design, development, testing, release, adoption, and improvement.
• Simplify end-user experience by reducing clicks, data entry, system switching, and searching for information.
• Apply automation, analytics, and AI to improve routing, data quality, workflow completion, recommendations, and productivity.
• Establish reliable practices for testing, monitoring, incident management, documentation, security, compliance, business continuity, and lifecycle management.
• Lead and develop a team of senior SMEs across systems architecture, engineering, administration, data, product management, and program delivery.
• Set team priorities, operating standards, resourcing plans, and budget with Revenue leadership, IT, Data, Security, Finance and other stakeholders.

Job description

LaunchDarkly is seeking a Sr. Director, GTM Systems to build and lead an autonomous GTM Systems function within Revenue Operations & Enablement.

This leader will define strategy, architecture, and governance for Salesforce, Gong, Marketo, LeanData and related systems across Sales, Marketing, Customer Success, and Revenue Operations. The role reports to the VP, Revenue Operations and will own end-to-end delivery, data quality, and a simplified end-user experience, leveraging automation and