GTM Strategy & Programs Lead — Cross-Functional Ops

Mercury; New York, Los Angeles, San Francisco, Seattle (NY, CA, CA, WA); On-site; CAD 189,000 - 236,000; Full time

Job summary

Mercury seeks a Staff Strategic Operations Program Manager for GTM to own the end-to-end program across Growth Product, Growth Marketing, Revenue and GTM Data. You will establish planning cycles, dashboards, and a single source of truth to align four teams around one customer view.

The role emphasizes ambiguity navigation, structured communication, and AI fluency, partnering with GTM leadership to accelerate impact in a fintech SaaS environment.

Responsibilities

• Own the program: build and run the integrated plan for the GTM Engine across Growth Product, Growth Marketing, Revenue, and GTM Data; milestones, dependencies, critical path, handoffs between teams.
• Drive decisions through ambiguity; clarify ownership, force tradeoffs into the open, use productive conflict to reach answers.
• Build the operating system: design planning cycles, reviews, and launch-readiness checks for four teams; create dashboards and a single source of truth readable by marketers, sales leaders, and data scientists.
• Build automation and agentic flows to run programs efficiently and with high quality.

Job description

Mercury seeks a Staff Strategic Operations Program Manager for GTM to own the end-to-end program across Growth Product, Growth Marketing, Revenue and GTM Data. You will establish planning cycles, dashboards, and a single source of truth to align four teams around one customer view.

The role emphasizes ambiguity navigation, structured communication, and AI fluency, partnering with GTM leadership to accelerate impact in a fintech SaaS environment.