GTM Strategy & Operations Associate — AI-Driven

Setpoint; New York (NY); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

Stock options

Health coverage

401k

Unlimited PTO

Disability coverage

Flexible vacation

Job summary

Setpoint in New York, NY seeks a Strategy & Operations Associate, GTM to join our team. This role sits at the intersection of sales, operations, and AI, building the intelligence layer and AI agents that keep our CRM current and surface leadership insights.

You’ll own HubSpot end-to-end, analyze pipeline, and collaborate with marketing, product, and finance to optimize go-to-market efforts. Hybrid role with in-office Tuesdays and Thursdays.

Qualifications

• 4–6+ years in Sales Operations, Revenue Operations, Strategy & Operations, or related roles.
• Hands-on HubSpot experience (required), including workflows, properties, integrations, and reporting.
• Proven track record shipping AI workflows or agents using Claude, GPT, or similar models.
• Experience with unstructured data such as call transcripts, email, and chat, and turning it into structured fields.
• Strong analytical skills for modeling sales data, reporting, and forecasting.
• Ability to manage multiple projects and work cross-functionally in a fast-paced environment.
• Bachelor’s degree in a relevant field preferred.

Responsibilities

• Design and build an always-on intelligence ecosystem across email, Slack, and calls connected to HubSpot.
• Build and maintain AI agents that monitor calls, update close dates, deal stages, and draft follow-ups.
• Own HubSpot end-to-end with automated hygiene and audit trail for leadership trust.
• Partner with sales leadership on pipeline management, forecast, and dashboards.
• Analyze performance across sales process, pricing, product mix, and ICP; turn findings into leadership recommendations.
• Manage account distribution to maintain healthy pipeline and AI-enriched data for qualification.
• Roll out new tools with training; align with marketing, product, finance, and implementation.

Skills

Sales Operations

HubSpot

AI workflows

Unstructured data

Data analysis

Project management

Bachelor’s degree

Education

Bachelor’s degree

Tools

HubSpot

Job description

Setpoint in New York, NY seeks a Strategy & Operations Associate, GTM to join our team. This role sits at the intersection of sales, operations, and AI, building the intelligence layer and AI agents that keep our CRM current and surface leadership insights.

You’ll own HubSpot end-to-end, analyze pipeline, and collaborate with marketing, product, and finance to optimize go-to-market efforts. Hybrid role with in-office Tuesdays and Thursdays.