GTM Programs Lead: AI-Driven Revenue Ops

Anthropic; Seattle (WA); Hybrid; USD 365,000 - 435,000; Full time

Job summary

Anthropic is seeking a Technical Program Manager to join our Revenue Operations and GTM Programs team. You will drive cross-functional initiatives to remove friction in quoting, forecasting, and Salesforce usage, aiming to increase seller time with customers.

You will own end-to-end plans across process and systems, coordinate with Sales, Finance, Legal, and Enablement, and lead change management to ensure adoption.

Qualifications

• Experience leading complex, cross-functional programs from definition through delivery, including programs with a significant systems or data component.
• Working knowledge of go-to-market processes and how a Sales organization operates, such as territory planning, lead-to-cash, forecasting, or deal desk
• Hands-on familiarity with Salesforce as a user or program owner, sufficient to scope work and evaluate tradeoffs with the engineers and administrators who build on it
• Proficiency with core program management practices and tooling: building plans, tracking dependencies, running planning cadences, and managing risk
• Strong written and verbal communication, including the ability to distill technical and operational detail for sales leadership
• A track record of influencing without authority and building alignment across teams with competing priorities
• Comfort operating in ambiguity and shifting priorities while keeping the larger goal in view
• A demonstrated orientation toward operational excellence: a track record of finding inefficiency in how teams work and eliminating it

Responsibilities

• Define, scope, and sequence the initiatives on the GTM Programs roadmap, prioritizing the work with the greatest impact on seller productivity
• Lead transformational programs that redesign core GTM processes and systems from the ground up, such as quoting, forecasting, or the role Salesforce plays in how we sell
• Identify where sellers lose time to manual work, unclear process, or tooling gaps, quantify the cost, and turn the highest‑value fixes into programs
• Own end‑to‑end program plans, milestones, and dependency maps for multi‑team initiatives spanning process, data, systems, and enablement work
• Act as the primary bridge between business stakeholders in Sales and the teams who build and administer our GTM systems, translating requirements in both directions
• Drive cross‑functional coordination across Sales, Revenue Operations, GTM Systems, Finance, Marketing, Legal, and Enablement
• Manage change for the field: plan communications, training, and rollout timing so that new processes and tools are adopted rather than worked around
• Identify risks, blockers, and resourcing gaps early, and drive them to resolution
• Provide clear, candid reporting on program status, decisions, and risks to Revenue Operations and Sales leadership
• Define how success is measured for each program, including its effect on seller time and productivity, and follow through after launch to confirm the change had the intended effect
• Continuously raise the bar on how the GTM organization operates, retiring processes that no longer serve their purpose and simplifying the ones that remain

Skills

Cross-functional Program Leadership

GTM Processes

Salesforce

Program Management

Stakeholder Management

Communication

Ambiguity Navigation

Operational Excellence

Education

Bachelor's degree

Tools

Salesforce

Job description

Anthropic is seeking a Technical Program Manager to join our Revenue Operations and GTM Programs team. You will drive cross-functional initiatives to remove friction in quoting, forecasting, and Salesforce usage, aiming to increase seller time with customers.

You will own end-to-end plans across process and systems, coordinate with Sales, Finance, Legal, and Enablement, and lead change management to ensure adoption.