GTM Operations Manager — Scale Revenue & CRM Systems in NYC

Inspira Education, LLC; New York (NY); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pre-tax benefits

Flexible PTO

Paid holidays

Job summary

Inspira Education Group seeks a GTM Operations Manager to scale revenue operations in NYC. You will partner with sales, marketing, and student success, enhancing workflows and building scalable CRM solutions in a fast-growing edtech environment.

You will work hands-on in HubSpot, create dashboards, and drive data-driven insights to support global growth. The role requires in-person work five days a week at the NYC office.

Qualifications

• 2+ years of experience in Business, Sales, Success Operations, or a similar role.
• Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives.
• Experience in a startup environment and scaling teams (less than 50 employees).
• Strong knowledge of sales and customer success disciplines.
• Excellent analytical thinking and problem-solving abilities.

Responsibilities

• Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business.
• Define, develop, and implement sales, marketing, and student success support systems and scalable processes.
• Work with stakeholders to understand operational needs and improve workflows.
• Educate teams about process changes and system updates, communicating changes effectively.
• Assist the team in finding simple and scalable process solutions for day-to-day challenges.
• Integrate GTM, GA4, and HubSpot across platforms.
• Integrate third-party tools with GTM, GA4, and HubSpot (e.g., webinar tools).
• Write and maintain documentation for operation processes.
• Prepare ad hoc analyses and participate in special projects.
• Create and maintain reports and dashboards for quick decision-making.
• Drive process improvement, adoption, and effectiveness at all levels of the sales process.

Skills

Cross-functional collaboration

Analytical thinking

Communication skills

Project management

Tools

HubSpot CRM

Job description

Inspira Education Group seeks a GTM Operations Manager to scale revenue operations in NYC. You will partner with sales, marketing, and student success, enhancing workflows and building scalable CRM solutions in a fast-growing edtech environment.

You will work hands-on in HubSpot, create dashboards, and drive data-driven insights to support global growth. The role requires in-person work five days a week at the NYC office.