GTM Data Ops Manager – Regional

DocuSign; Chicago (IL); Hybrid; USD 140,000 - 198,000; Full time

Job summary

DocuSign seeks a GTM Sales Operations Manager to lead regional data quality initiatives, governance, and AI-enabled enrichment across Europe, LATAM, APAC, and Japan. You will partner with Sales, GTM, Marketing, and RevOps to drive data standards, implement automation, and enable data-driven decision making.

The role reports to the Senior Director of Data Governance and Strategy and requires strong Salesforce knowledge, SQL/Python skills, and proven offshore coordination capabilities in a hybrid

Qualifications

• Bachelor's degree in CS/DS/Engineering/Math or equivalent.
• 8+ years in data quality, governance, or data operations in a SaaS or high-growth tech environment.
• 3+ years managing data quality initiatives for Europe, LATAM, APAC, and Japan regions.
• 2+ years of AI/ML-driven data quality, automation solutions, or intelligent data processing.
• Experience managing offshore or distributed data operations teams.
• Experience with advanced Salesforce expertise: account hierarchies, contact models, CRM data governance.
• Experience in SQL and Python for data analysis, scripting, and automation.
• Experience with enrichment platforms like Dun & Bradstreet, ZoomInfo, HG Insights, Apollo, Clay.
• Experience with data privacy/compliance regulations (GDPR, CCPA, local market requirements).
• Experience writing business requirements and technical specifications for data/IT initiatives.
• Experience in UAT (User Acceptance Testing): defining test cases, identifying defects, coordinating remediation.
• Experience leading cross-functional initiatives across Sales, Marketing, RevOps, and Data teams.
• Experience coordinating with offshore teams/vendors in diverse markets (Europe, LATAM, APAC, Japan, EMEA).
• Experience driving adoption of data standards and governance policies.

Responsibilities

• Execute regional data quality initiatives on firmographics and deduplication across Europe, LATAM, APAC, and Japan markets.
• Develop and enforce data standards, governance policies, and parent-child relationship rules aligned with regional compliance requirements.
• Build and maintain regional data quality dashboards with monthly KPI tracking and executive visibility to Sales and GTM leadership.
• Deploy AI agents and automation workflows to scale data cleansing and enrichment and make material data quality improvements.
• Identify and evaluate emerging data technologies and tools to improve operational efficiency.
• Write new business requirements (BRDs) and specifications for data quality initiatives, automation workflows, and GTM system enhancements.
• Coordinate closely with internal IT team to ensure technical feasibility, security compliance, and alignment with data infrastructure standards.
• Participate in prioritization sessions to assess business impact of data initiatives and ensure resources are allocated to highest-value opportunities.
• Lead User Acceptance Testing (UAT) for new data systems, automation tools, and process changes; validate that solutions meet regional business requirements.
• Document UAT findings, coordinate remediation with IT and vendors, and sign-off on production deployment.
• Partner closely with regional Marketing, Customer Success, Partner, Sales Operations, RevOps, and GTM teams to understand data requirements and drive adoption of data standards.
• Communicate regional data quality insights and recommendations to Sales and GTM leadership through presentations, reports, and dashboards.
• Coordinate execution with central data governance team and offshore contractors to deliver consistent, high-quality data improvements.
• Lead offshore team performance management, training, and quality assurance.
• Drive adoption of GTM data standards and processes in regional markets.
• Execute enrichment strategy leveraging Clay, Dun & Bradstreet, ZoomInfo, HG Insights, and other platforms to expand coverage and improve data completeness.
• Manage vendor selection, relationships, monitor data quality benchmarks, and negotiate SLAs.
• Ensure clean data creation at point of entry through process improvements and regional user enablement.
• Execute cross-functional regional data programs with defined KPIs, milestones, and stakeholder visibility (territory carving, account segmentation, forecasting enablement).
• Support regional GTM planning with clean, standardized account and contact data.

Skills

Cross-functional leadership

SQL

Python

Salesforce governance

UAT coordination

Offshore teams

AI/ML data quality

Vendor management

Data standards

Stakeholder communications

Education

Bachelor's degree in CS/DS/Engineering/Math

Tools

Dun & Bradstreet

ZoomInfo

HG Insights

Apollo

Clay

Tableau

Power BI

Looker

Job description

DocuSign seeks a GTM Sales Operations Manager to lead regional data quality initiatives, governance, and AI-enabled enrichment across Europe, LATAM, APAC, and Japan. You will partner with Sales, GTM, Marketing, and RevOps to drive data standards, implement automation, and enable data-driven decision making.

The role reports to the Senior Director of Data Governance and Strategy and requires strong Salesforce knowledge, SQL/Python skills, and proven offshore coordination capabilities in a hybrid