GSOC Manager - Flexible Hours & Strategic Security Ops

Securitas, Inc.; Waltham (MA); On-site; USD 62,000 - 76,000; Full time

Job summary

Securitas GSOC Manager in Waltham, MA is responsible for operating corporate security systems, monitoring CCTV and access controls, and coordinating emergency communications. The role includes incident analysis, reporting, and acting as the central communications point during events and incidents.

Ideal candidates will have at least three years in security, strong documentation skills, and the ability to work with cross-functional teams and first responders across multiple regions.

Qualifications

• Three years of related experience in the security industry preferred, or international equivalent required.

Responsibilities

• Log and prioritize security calls and coordinate with emergency services.
• Operate and monitor access control, CCTV, and alarm systems to maintain situational awareness.
• Provide dispatch and communications support during events, incidents, and emergencies.
• Serve as central point of contact with employees, security, and first responders.
• Maintain incident logs and prepare detailed reports for review.

Skills

Security operations

Incident response

Emergency communications

Documentation & reporting

Team collaboration

Tools

ExacqVision CCTV

CCURE-9000

Everbridge

3DS platforms

Travel Tracker (International SOS)

Job description

Securitas GSOC Manager in Waltham, MA is responsible for operating corporate security systems, monitoring CCTV and access controls, and coordinating emergency communications. The role includes incident analysis, reporting, and acting as the central communications point during events and incidents.

Ideal candidates will have at least three years in security, strong documentation skills, and the ability to work with cross-functional teams and first responders across multiple regions.