Growth Strategy Lead, Customer Insight & Launch

Accenture; Boston (MA); On-site; USD 87,000 - 253,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture Song is seeking a strategy consultant to support the development and delivery of customer-led growth strategies, identifying opportunities and validating ideas for market launches. You will work closely with managers and client teams to turn insights into market-ready propositions.

You will conduct research on customer needs, test concepts rapidly with real and synthetic customers, and synthesize findings into actionable recommendations to prioritize launches.

Qualifications

• 6+ years of experience in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for retail or consumer goods space.
• Strong research and analysis skills; excellent communication and collaboration skills.
• Exposure to concept testing, prototyping, or agile product/service development; understanding of AI/GenAI.

Responsibilities

• Conduct research and analysis on customer needs, market trends, and competitive activity.
• Execute rapid testing protocols with real and synthetic customers to validate concepts.
• Synthesize findings into actionable recommendations for prioritization and launch.
• Collaborate with design, product, customer insights, and marketing functions to shape propositions.
• Drive and assist in building business cases for high-priority growth opportunities

Skills

Research skills

Analytical mindset

Communication skills

Collaboration skills

AI/GenAI awareness

Financial modeling

Education

MBA or relevant innovation program

Job description

Accenture Song is seeking a strategy consultant to support the development and delivery of customer-led growth strategies, identifying opportunities and validating ideas for market launches. You will work closely with managers and client teams to turn insights into market-ready propositions.

You will conduct research on customer needs, test concepts rapidly with real and synthetic customers, and synthesize findings into actionable recommendations to prioritize launches.