Customer Growth Strategy Lead

Accenture; Hartford (CT); On-site; USD 87,000 - 253,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture Song helps brands accelerate growth by turning customer insights into market-ready propositions. This role supports development and delivery of customer-led growth strategies, collaborating with managers and client teams to translate insights into actions and launches.

The candidate will engage in research, testing, and synthesis to drive prioritization, working with cross-functional teams to shape compelling growth propositions and business cases.

Qualifications

• 6+ years in strategy consulting, corporate innovation, or customer insight roles focusing on growth for retail/consumer goods.

Responsibilities

• Conduct research on customer needs, market trends, and competitive activity.
• Execute rapid testing with real and synthetic customers to validate concepts.
• Synthesize findings into actionable recommendations for prioritization and launch.
• Collaborate with design, product, customer insights, and marketing to shape propositions.
• Build business cases for high-priority growth opportunities.

Education

MBA or relevant innovation program

Job description

Accenture Song helps brands accelerate growth by turning customer insights into market-ready propositions. This role supports development and delivery of customer-led growth strategies, collaborating with managers and client teams to translate insights into actions and launches.

The candidate will engage in research, testing, and synthesis to drive prioritization, working with cross-functional teams to shape compelling growth propositions and business cases.