Growth & Strategic Services Leader — MSP (LA/OC, Remote)

Bowman Williams; Los Angeles (CA); Remote; USD 150,000 - 180,000; Full time

Job summary

Bowman Williams is seeking an experienced VP of Growth & Strategic Services to guide MSP expansion, lead vCIO and strategic client services teams, and drive revenue growth. This role partners with the CEO to scale accounts, improve profitability, and implement scalable processes across services and sales.

You will shape go-to-market, service offerings, and playbooks, balancing strategic leadership with hands-on execution in a fast-growing MSP environment.

Qualifications

• Extensive MSP industry experience required.
• Leadership experience managing vCIOs, Technical Account Managers, or strategic client services teams.
• Strong understanding of MSP business models, recurring revenue, client lifecycle management, and account profitability.

Responsibilities

• Partner directly with the CEO to develop and execute a comprehensive MSP growth strategy.
• Lead and mentor a team of approximately 4-6 professionals across vCIO services, technical architecture, projects, and product sales/procurement.
• Build and refine the organization’s vCIO and strategic account management playbook.
• Drive revenue growth and profitability across existing managed services accounts.
• Develop repeatable processes for client expansion, account planning, and identifying new revenue opportunities.
• Establish and execute a structured new-client acquisition strategy.
• Improve sales processes, messaging, opportunity qualification, and deal conversion.
• Collaborate with technical leadership to improve project scoping, delivery efficiency, and profitability.
• Identify opportunities to introduce new services, including AI, automation, and strategic technology solutions.
• Develop go-to-market strategies for new managed services and consulting offerings.
• Establish measurable KPIs across client success, account growth, sales performance, and profitability.
• Build and scale a sales and marketing team as the organization’s growth model develops.
• Work with executive leadership to establish the systems, processes, and accountability needed for long-term expansion.

Job description

Bowman Williams is seeking an experienced VP of Growth & Strategic Services to guide MSP expansion, lead vCIO and strategic client services teams, and drive revenue growth. This role partners with the CEO to scale accounts, improve profitability, and implement scalable processes across services and sales.

You will shape go-to-market, service offerings, and playbooks, balancing strategic leadership with hands-on execution in a fast-growing MSP environment.