Growth & Revenue Operations Manager (Remote)

Rippling, Inc.; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

401k with matching

Medical, vision, dental insurance

Life and Disability insurance

FSA and HSA plans

Equity options

12 weeks of paid parental leave

Flexible PTO

Phone reimbursement

Educational allowance

Job summary

Citrine is seeking a Manager, Business Operations Level 3 to report to the COO. You will lead the Commercial Operations Team, own the revenue systems health, deal desk frameworks, and drive analytical work behind growth initiatives.

You will also build dashboards, run forecast and pricing analyses, and partner with Sales, Product, and Finance to monetize the platform. This is a remote-first role across North America and Europe.

Qualifications

• 5–8 years of experience in management consulting, business operations, revenue operations, or strategy & operations — including time inside a software company
• Demonstrated people management experience: you have managed at least one direct report
• Track record of owning an ambiguous analytical problem end to end
• Expert-level financial and operational modeling in Excel or Google Sheets
• Working fluency with a CRM (Salesforce or equivalent) and a BI tool (Looker, Tableau, Sigma, Power BI, or similar)
• Command of core SaaS and GTM metrics — ARR, NRR/GRR, pipeline, CAC payback, LTV:CAC, win rate
• Executive presence: you can present to a COO/CEO or board as a peer
• Strong written and verbal communication, with the ability to translate complexity into clarity
• High degree of autonomy and self-management — essential in a remote-first company
• Hands-on fluency with modern AI tools to compress analytical work
• MBA or comparable analytical training

Responsibilities

• Lead the commercial operations function including managing the operations lead and revenue systems health
• Own the forecast process end to end and build analytics for pipeline, conversion, and productivity
• Analyze pricing, packaging, and discounting performance and design decision-support models
• Drive growth initiatives across GTM planning, segmentation, territory design, and expansion motions
• Partner with COO, CFO, Sales, Product, and Finance for board reporting and KPI governance

Skills

Management consulting

Revenue operations

Strategy & operations

People management

CRM (Salesforce)

BI tooling

Excel modeling

SaaS metrics

Executive communication

AI tool fluency

Education

MBA or analytical training

Tools

Salesforce

Power BI

Looker

Tableau

Sigma

Job description

Citrine is seeking a Manager, Business Operations Level 3 to report to the COO. You will lead the Commercial Operations Team, own the revenue systems health, deal desk frameworks, and drive analytical work behind growth initiatives.

You will also build dashboards, run forecast and pricing analyses, and partner with Sales, Product, and Finance to monetize the platform. This is a remote-first role across North America and Europe.