Senior Revenue Operations Lead — SMB Growth (Remote)

HR Tech Job; Santa Monica (CA); Hybrid; USD 150,000 - 173,000; Full time

Benefits offered by this job

Competitive salary

Exceptional benefits package

Flexible Vacation & Paid Time Off

Employer-matched 401(k) plan

Work-life balance

Job summary

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy for our SMB go-to-market teams. You will own the operations architecture and drive revenue growth through scalable processes.

You will manage a team of analysts, partner with Sales and CS leaders, and prioritize initiatives to support growth while coaching your team to grow professionally.

Qualifications

• 7+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• 4+ years of experience managing a team.
• Proven experience in designing, implementing, and managing ongoing operational processes.
• Excellent analytical and problem-solving skills, with the ability to develop operational solutions to complex business problems.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization.
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field.

Responsibilities

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects from conception to execution through collaboration across multiple departments.
• Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter's strategic initiatives.
• Process and system optimization: Constantly search for processes, workflows, and tools that can be improved to enhance GTM efficiency and effectiveness.
• Operational issue resolution: Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Skills

Revenue Operations

Sales Operations

Team leadership

Analytical skills

Stakeholder management

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Business Administration, Marketing, Information Systems, or a related field

Job description

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy for our SMB go-to-market teams. You will own the operations architecture and drive revenue growth through scalable processes.

You will manage a team of analysts, partner with Sales and CS leaders, and prioritize initiatives to support growth while coaching your team to grow professionally.