Growth Programs Lead: AI-Driven Ops & Growth

Scale AI, Inc.; San Francisco (CA); On-site; USD 181,000 - 226,000; Full time

Benefits offered by this job

Comprehensive health

Dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

Scale AI, Inc. is seeking a Growth Program Manager in the San Francisco area to own end-to-end growth programs for sourcing, engagement, and onboarding of domain specialists.

You will define strategy, build scalable processes, and lead teams to deliver measurable outcomes as the programs scale with AI-powered automation. You will stand up dashboards, drive experiments, and partner with cross-functional teams.

Qualifications

• 4+ years of experience in program operations, growth, recruiting or workforce operations, strategy and operations, or a similar role.
• Owned a program end to end, from strategy to execution, and fixed issues when needed.
• Able to switch between big-picture thinking and details, comfortable with plans and spreadsheets.
• Experience building and managing teams, ideally distributed or contractor-based.
• Strong prioritization judgment when workload exceeds time, knows when to push or pause.
• Data-driven: comfortable with metrics, funnels, and imperfect data; SQL or Python analysis.
• Built AI workflows or tools used by others (e.g., automation or tooling).
• Excellent written and verbal communication for Slack and email.

Responsibilities

• Set the strategy for your programs, define goals and levers, and decide investments.
• Own end-to-end execution and be accountable for pipeline, conversion, time-to-productive, and retention.
• Build and lead the teams that run your programs and set performance standards.
• Develop sustainable expert pipelines through new channels and creative outreach.
• Create AI workflows and automations to replace manual sourcing, outreach, screening, onboarding, and reporting.
• Stand up reporting showing program performance, gaps, and actions.
• Run experiments on targeting, messaging, channels, process, and tooling; convert winning ideas into playbooks.
• Collaborate with growth leads, operations, project teams, and vendors to align priorities.

Skills

Strategic program management

Cross-functional leadership

Data-driven decision making

SQL

Python

Tools

Claude

ChatGPT

Cursor

Claude Code

n8n

Zapier

Make

Retool

Apps Script

Job description

Scale AI, Inc. is seeking a Growth Program Manager in the San Francisco area to own end-to-end growth programs for sourcing, engagement, and onboarding of domain specialists.

You will define strategy, build scalable processes, and lead teams to deliver measurable outcomes as the programs scale with AI-powered automation. You will stand up dashboards, drive experiments, and partner with cross-functional teams.