Growth-Oriented Inside Sales Pro in Construction Supply

NEFCO; Louisville (KY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

NEFCO is a leading, family-operated construction supply distributor serving professional contractors across the United States. The Inside Sales Representative plays a critical role delivering an exceptional customer experience while supporting regional sales growth.

You will manage quotes, process orders, support contractor customers, and partner closely with outside sales, purchasing, and operations. We value highly organized, customer-focused team players who are driven to achieve results.

Qualifications

• 1–3 years of inside sales, customer service, or distribution industry experience preferred.
• Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience is a plus.
• Strong communication and relationship-building skills.
• Ability to multitask and perform effectively in a fast-paced, high-volume environment.
• Detail-oriented with a strong sense of urgency and accountability.
• Proficiency with Microsoft Office Suite and ERP systems; Eclipse experience preferred.
• Team-oriented mindset with strong problem-solving abilities.
• Associate’s or Bachelor’s degree preferred; equivalent experience considered.

Responsibilities

• Serve as a primary point of contact for NEFCO outside sales and customers regarding pricing, product availability, order status, and project support.
• Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
• Build strong customer relationships through responsive communication and exceptional service.
• Drive additional sales opportunities through upselling, cross-selling, and proactive customer engagement.
• Support company sales initiatives while helping achieve revenue and gross profit goals.
• Coordinate with purchasing to source non-stock materials and meet customer timelines.
• Communicate effectively with customers, vendors, logistics, outside sales representatives, and branch leadership to ensure smooth order execution.
• Maintain strong product knowledge across NEFCO’s construction supply offerings and vendor programs.
• Participate in training opportunities, sales meetings, and ongoing professional development.
• Help contribute to a positive, high-energy, team-first culture

Skills

Inside sales

Customer service

ERP systems

Education

Associate or Bachelor’s degree

Tools

Eclipse

Microsoft Office

Job description

NEFCO is a leading, family-operated construction supply distributor serving professional contractors across the United States. The Inside Sales Representative plays a critical role delivering an exceptional customer experience while supporting regional sales growth.

You will manage quotes, process orders, support contractor customers, and partner closely with outside sales, purchasing, and operations. We value highly organized, customer-focused team players who are driven to achieve results.