Growth-Minded Guest Experience Leader

Chipotle Mexican Grill; Clarksville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free food

Tuition assistance

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, quality food and well-trained crew. You’ll keep a clean, organized line, supervise breaks, and help with scheduling while modeling Chipotle’s Food With Integrity philosophy.

You will develop front-of-house teams, support training, and assist with administrative duties, including banking and cash handling policies, to keep the restaurant running smoothly.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures
• Have knowledge of Food Safety and health department matters
• Have familiarity with office paperwork
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• Have a high school diploma
• Have restaurant experience

Responsibilities

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following the Daily Food Safety Checklist and policies
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and supplies are ordered as necessary

Skills

Customer service

Team training

Communication

Cash handling

Food safety knowledge

Education

High school diploma

Tools

POS system

Office equipment

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, quality food and well-trained crew. You’ll keep a clean, organized line, supervise breaks, and help with scheduling while modeling Chipotle’s Food With Integrity philosophy.

You will develop front-of-house teams, support training, and assist with administrative duties, including banking and cash handling policies, to keep the restaurant running smoothly.