Growth Leader for Mid-Market Accounts

TikTok; New York (NY); On-site; USD 190,000 - 360,000; Full time

Job summary

TikTok Local Services is hiring a Mid-Market Sales Lead in New York to drive growth with dine-in partners and coach a small team of account managers. You will own revenue and develop scalable strategies across regional and multi-location brands, aligning TikTok solutions with merchant objectives.

The role focuses on expanding partnerships, driving adoption and retention, and collaborating with Marketing, Product, and Sales Ops to close performance gaps while building a high-performing, inclusive

Qualifications

• Experience in account management or client services roles, particularly with mid-market partners.
• Proven track record in people management, leading and developing mid-market account or sales teams while driving measurable business outcomes.
• Demonstrated success in driving revenue growth, adoption, and client retention within mid-market accounts.

Responsibilities

• Lead and scale a team of Mid-Market Account Managers overseeing TikTok's GO. Provide coaching, guidance, and mentorship to drive both team and client success.
• Own revenue and growth outcomes for mid-market dine-in accounts. Translate topline targets into clear account strategies, operating plans, and execution priorities for regional and growing multi-location brands.
• Serve as a primary partner to mid-market merchants, engaging key stakeholders to drive adoption, expansion, and retention. Align TikTok solutions with partners’ business objectives.
• Collaborate cross-functionally with Marketing, Product, and Sales Operations to scale best practices, improve processes, and close performance gaps across the mid-market team.
• Build and maintain an inclusive, high-performing team culture that values ownership, collaboration, and continuous improvement.

Skills

Account management

People management

Revenue growth

Cross-functional collaboration

Data-driven decision making

Job description

TikTok Local Services is hiring a Mid-Market Sales Lead in New York to drive growth with dine-in partners and coach a small team of account managers. You will own revenue and develop scalable strategies across regional and multi-location brands, aligning TikTok solutions with merchant objectives.

The role focuses on expanding partnerships, driving adoption and retention, and collaborating with Marketing, Product, and Sales Ops to close performance gaps while building a high-performing, inclusive