Growth & Launch Operations Manager

Warmada; United States; A distancia; USD 127.000 - 164.000; Jornada completa

Descripción de la vacante

Thumbtack is seeking a Manager, Launch and Growth Operations to lead strategic programs that grow Thumbtack’s partnerships business. You will manage a globally distributed team across the U.S. and the Philippines, turning high-potential opportunities into durable capabilities.

You will operate at the intersection of strategy, program leadership, and operations, building growth programs, go-to-market strategies, and scalable processes. Your portfolio will evolve with business needs and priorities.

Formación

• 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field.
• 2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators.
• Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results.
• A track record of leading complex initiatives from concept through execution, including stepping toward problems and taking accountability when results fall short.
• Strong business judgment and analytical rigor, with the ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest.
• Clear, influential communication skills, with the ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority.
• An owner mentality, strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.

Responsabilidades

• Lead a portfolio of strategic programs: Lead and own high-impact initiatives that accelerate the growth and scalability of Thumbtack’s partnerships business.
• Build and scale new business capabilities: Take emerging opportunities from concept through launch and scale, establishing the operating processes, systems, and cross-functional model required for reliable execution.
• Own measurable business outcomes: Define success measures, monitor performance, identify limiting factors, and make clear recommendations that improve growth, efficiency, operational performance, and program economics.
• Lead complex programs end to end: Serve as the central hub across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners to translate strategy into coordinated execution.
• Shape strategy through analytical insight: Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make tradeoffs, and influence investment decisions.
• Strengthen the Partner Operations foundation: Improve the tools, systems, processes, and operating models that enable partnerships to launch and scale reliably.
• Lead a globally distributed team: Set a clear vision and priorities while managing and developing a team across the U.S. and the Philippines to become increasingly independent owners.

Conocimientos

Strategy & Ops

People Management

Cross-functional Leadership

Analytical Thinking

Descripción del empleo

Thumbtack is seeking a Manager, Launch and Growth Operations to lead strategic programs that grow Thumbtack’s partnerships business. You will manage a globally distributed team across the U.S. and the Philippines, turning high-potential opportunities into durable capabilities.

You will operate at the intersection of strategy, program leadership, and operations, building growth programs, go-to-market strategies, and scalable processes. Your portfolio will evolve with business needs and priorities.