Growth-Focused Sales & Operations Advisor

DriveTime; Reno (NV); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(K)

Life Insurance

Disability coverage

Tuition Reimbursement

Wellness program

Paid time off

Descrizione del lavoro

DriveTime is seeking a Customer Experience & Sales Support professional to greet customers, present vehicle features, and guide them through financing basics while collaborating with associates across departments.

You’ll follow up with leads, schedule appointments, and assist with test drives and showroom activities, contributing to a smooth end-to-end customer journey at our Reno locations.

Competenze

• High School Diploma or GED required; associate or bachelor’s degree preferred.
• 1–3 years related work experience in hospitality, sales, or retail with a fast-paced, customer-facing environment.
• Must pass drug test and background check; valid driver’s license and acceptable driving record for the previous 3 years.

Mansioni

• Greet customers and create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process with vehicle features, pricing, financing basics, and dealership services.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and engagement.
• Schedule appointments and maintain communication with prospective customers via phone, text, and email.
• Support the sales team with test drives, vehicle presentations, and customer follow‑up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end‑to‑end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross-trained in multiple dealership functions to provide operational flexibility.

Conoscenze

Customer service

Sales experience

Positive attitude

Communication skills

Willingness to learn

Formazione

High School Diploma or GED

Associate or Bachelor’s degree preferred

Descrizione del lavoro

DriveTime is seeking a Customer Experience & Sales Support professional to greet customers, present vehicle features, and guide them through financing basics while collaborating with associates across departments.

You’ll follow up with leads, schedule appointments, and assist with test drives and showroom activities, contributing to a smooth end-to-end customer journey at our Reno locations.