Growth-Focused SaaS Account Manager (Remote)

Caraa; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare including dental and vision

Home office or co-working space stipend

Flexible PTO with unlimited vacation days

Job summary

Caraa is seeking an Account Manager to help ensure the success of our customers. You will be instrumental in developing strong relationships, conducting customer trainings, and supporting upsells and renewals. Our ideal candidate is self-motivated and enjoys solving problems for our clients.

This role offers a remote-first culture with a competitive cash compensation starting between $60-70K, comprehensive healthcare, and unlimited PTO.

Qualifications

• 2+ years experience in account management for a B2B SaaS company.
• Experience with retail businesses is a plus.
• Comfortable working remotely.

Responsibilities

• Develop strong relationships with customers to ensure their success.
• Perform customer trainings and onboarding.
• Identify opportunities for account improvement.
• Guide customers through the expansion process.

Skills

B2B SaaS account management

Customer relationship development

Problem solving

Communication

Job description

Caraa is seeking an Account Manager to help ensure the success of our customers. You will be instrumental in developing strong relationships, conducting customer trainings, and supporting upsells and renewals. Our ideal candidate is self-motivated and enjoys solving problems for our clients.

This role offers a remote-first culture with a competitive cash compensation starting between $60-70K, comprehensive healthcare, and unlimited PTO.