Growth-Focused Relationship Banker

Valley National Bank; Clifton (NJ); Hybrid; USD 29,000 - 47,000; Full time

Job summary

Valley National Bank in Clifton, NJ, seeks a Relationship Banker to drive branch growth by deepening customer relationships and acquiring new clients through consistent sales execution and cross selling. You will deliver outstanding service, educate customers on bank products, and handle accounts with accuracy while maintaining regulatory compliance and a strong focus on customer satisfaction.

Required: High School Diploma or GED and at least 1 year in customer service or cash handling;

Qualifications

• Excellent verbal and written communication.
• Attentiveness, information retention, tact and diplomacy in dealing with customers and employees.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to make on-the-spot decisions regarding customer transactions and assess risk.
• Understanding Retail Banking and customer service with product knowledge.

Responsibilities

• Grow existing customer relationships and acquire new ones via sales execution, lead management and cross selling.
• Deliver exceptional customer service aligned with the bank's mission.
• Educate customers about bank products and services and cross-sell to meet needs.
• Open new accounts (checking, savings, CDs, IRAs) and discuss/sell loan products.
• Promote online and mobile banking; ensure service quality and adherence to policies.

Skills

Excellent communication

Customer service

Sales experience

Cash handling

Attention to detail

Multitasking

Education

High School Diploma or GED

Associates/Bachelors preferred

Tools

FIS/IBS

Job description

Valley National Bank in Clifton, NJ, seeks a Relationship Banker to drive branch growth by deepening customer relationships and acquiring new clients through consistent sales execution and cross selling. You will deliver outstanding service, educate customers on bank products, and handle accounts with accuracy while maintaining regulatory compliance and a strong focus on customer satisfaction.

Required: High School Diploma or GED and at least 1 year in customer service or cash handling;