Growth-Focused Relationship Banker

Valley Bank; Birmingham (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Valley Bank is a trusted relationship bank seeking a Relationship Banker to drive branch growth by deepening customer relationships and acquiring new ones through proactive cross selling, lead management, and sales execution. You will deliver exceptional service, maintain knowledge of all products, open new accounts, and discuss loan products.

Attention to compliance and community involvement is essential. The role emphasizes helping clients with online and mobile banking while balancing cash

Qualifications

• High School Diploma or GED required; 1+ year in customer service with cash handling.
• Strong written and verbal communication skills.
• Knowledge of retail banking and cross-selling.

Responsibilities

• Drive branch growth by deepening existing relationships and cross-selling.
• Provide exceptional customer service aligned with the bank's mission.
• Open new accounts and discuss loan products.
• Educate customers on bank products and online/mobile banking.
• Maintain accurate cash drawer and teller operations.
• Ensure compliance with policies and CRA initiatives.
• Engage in community events and CRA programs.
• Report unusual activity to management.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Decision making

Organizational skills

Technical proficiency

Education

High School Diploma or GED

Associate or Bachelor's degree (accounting, business, finance, economics)

Tools

FIS/IBS system

Job description

Valley Bank is a trusted relationship bank seeking a Relationship Banker to drive branch growth by deepening customer relationships and acquiring new ones through proactive cross selling, lead management, and sales execution. You will deliver exceptional service, maintain knowledge of all products, open new accounts, and discuss loan products.

Attention to compliance and community involvement is essential. The role emphasizes helping clients with online and mobile banking while balancing cash