Growth-Focused IT Support & Security Engineer (Austin)
Pax Recruiting
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Pax Recruiting seeks an IT Support Specialist in Austin, TX. You will be the front-line problem solver, handling day-to-day IT operations, onboarding/offboarding, and support for Microsoft 365, Entra ID, AD, MFA, and VPN.
You’ll work with the Senior IT Manager on cybersecurity initiatives and IT projects across a growing portfolio of companies. This is a hands-on role ideal for someone starting their IT career who enjoys helping people, troubleshooting, and expanding skills beyond traditional
Qualifications
- 2+ years of IT helpdesk or technical support experience.
- Strong troubleshooting skills across Windows, MS 365, AD Entra ID and MFA.
- Experience with Microsoft 365 admin portal and user/account management.
- Basic networking concepts: TCP/IP, DNS, DHCP, VPN.
- Ability to explain technical concepts clearly to nontechnical users.
Responsibilities
- Day-to-day technical support and employee assistance.
- IT helpdesk & end-user support; prioritize and resolve or escalate requests.
- Onboarding/offboarding; device deployment and inventory management.
- MS 365, Entra ID, AD administration; license management and MFA support.
- Office tech & conference room support; vendor coordination when needed.
- Maintain IT documentation and coordinate with external vendors.
Skills
Education
Tools
Job description
Pax Recruiting seeks an IT Support Specialist in Austin, TX. You will be the front-line problem solver, handling day-to-day IT operations, onboarding/offboarding, and support for Microsoft 365, Entra ID, AD, MFA, and VPN.
You’ll work with the Senior IT Manager on cybersecurity initiatives and IT projects across a growing portfolio of companies. This is a hands-on role ideal for someone starting their IT career who enjoys helping people, troubleshooting, and expanding skills beyond traditional
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
