Onsite & Remote IT Support Pro — Multi-Site MSP

ITAC Solutions, LLC; Austin (TX); Sur place; USD 59 000 - 72 000; Plein temps

Avantages offerts par ce poste

High visibility role

MSP environment

Multi-site exposure

Mileage reimbursement

Diverse support work

Résumé du poste

ITAC Solutions, LLC in Austin is seeking an IT Support Specialist to be the face of IT across multiple Austin-area sites. The role blends hands-on support, light systems work, and relationship-building to keep healthcare and professional environments running smoothly.

You will provide onsite and remote support, troubleshoot workstations, MFA, printers, and connectivity, image and configure devices, and manage user provisioning and M365/AD tasks.

Qualifications

• Ability to operate independently in a client-facing, onsite environment.
• Strong professionalism and communication with non-technical users.
• Experience in an MSP or multi-client support environment is highly desirable.
• Familiarity with healthcare IT environments is a strong plus.
• Reliable transportation and ability to pass an MVR check.

Responsabilités

• Provide onsite and remote support for end users across multiple locations
• Troubleshoot workstations, login/MFA issues, printers, and basic connectivity
• Image, deploy, and configure devices and user environments
• Handle user provisioning, access management, and M365/AD tasks
• Manage and resolve tickets with clear documentation and communication

Connaissances

Client-facing

Strong communication

MSP experience

Healthcare IT exposure

M365/AD tasks

Description du poste

ITAC Solutions, LLC in Austin is seeking an IT Support Specialist to be the face of IT across multiple Austin-area sites. The role blends hands-on support, light systems work, and relationship-building to keep healthcare and professional environments running smoothly.

You will provide onsite and remote support, troubleshoot workstations, MFA, printers, and connectivity, image and configure devices, and manage user provisioning and M365/AD tasks.