Onsite IT Engineer - Endpoint Security & Support (Austin)

Randstad Digital Americas; Austin (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental insurance

Vision insurance

AD&D

401K plan

Short-term disability

Job summary

Randstad Digital seeks an IT Support technician for an onsite role in Austin, TX. You will manage laptops, deploy security measures, and uphold cybersecurity policies across local and global environments.

Expect 3-4 years in computer maintenance, MCP certification, Linux/Ubuntu expertise, shell scripting, and proficiency with Jira, Slack, and Google Workspace. Bachelor’s in IT is required; 100% onsite work is expected.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 3-4 years of experience in computer maintenance and technical support or equivalent.
• Microsoft Certified Professional (MCP) certification and Linux/Ubuntu system config experience.
• Experience with shell scripting and Power Automate; strong IT security awareness.

Responsibilities

• Configure laptops, deployments, and cybersecurity on user workstations.
• Oversee IT asset and inventory management for laptops, peripherals, monitors, and equipment.
• Document technical support tickets and recurring incidents to improve efficiency.
• Standardize IT procedures including incident and change management and software deployment.
• Provide tier-1/2 support for end-user systems, networks, and communications.
• Enforce corporate and local IT security policies.

Skills

anti-virus software

Linux

Jira

Slack

Power Automate

Microsoft Office Suite

Google Workspace

End-user hardware

Education

Bachelor's degree in Information Technology

Tools

Jira

Slack

Job description

Randstad Digital seeks an IT Support technician for an onsite role in Austin, TX. You will manage laptops, deploy security measures, and uphold cybersecurity policies across local and global environments.

Expect 3-4 years in computer maintenance, MCP certification, Linux/Ubuntu expertise, shell scripting, and proficiency with Jira, Slack, and Google Workspace. Bachelor’s in IT is required; 100% onsite work is expected.