Growth-Focused IT Account Manager

Placements24; United States; On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Bonuses

Medical aid

Retirement fund

Certifications

Team events

Career growth

Job summary

Placements24 is seeking a dynamic Account Manager to manage a portfolio of existing IT clients in Randburg. You will serve as the primary contact, nurturing relationships and driving growth through upselling IT solutions.

The role requires strong communication, negotiation, and problem-solving skills, with travel within the Randburg region. A bachelor’s degree in a related field is preferred and CRM proficiency is essential.

Qualifications

• Experience in managing client portfolios in IT solutions or managed services.
• Proven ability to drive revenue growth.
• Strong communication and negotiation skills.
• Willingness to travel within the Randburg region.

Responsibilities

• Manage and nurture a portfolio of existing client accounts within the IT solutions sector.
• Serve as the main point of contact for clients, addressing inquiries promptly.
• Build and maintain strong relationships with key stakeholders at client organizations.
• Identify opportunities for upselling and cross-selling additional IT services and solutions.
• Conduct regular business reviews with clients to ensure satisfaction and identify evolving needs.
• Collaborate with technical teams to ensure seamless service delivery and support.
• Develop and execute account growth plans to achieve revenue targets.
• Prepare and present proposals, quotes, and service agreements to clients.
• Track client interactions and account progress in the CRM system.
• Stay informed about IT industry trends and new service offerings.

Skills

Account management

Sales

Client relationships

CRM proficiency

Negotiation

Communication

Problem solving

Time management

Education

Bachelor's degree in Business/IT/Marketing

Tools

Dynamics 365

Salesforce

MS Office

Job description

Placements24 is seeking a dynamic Account Manager to manage a portfolio of existing IT clients in Randburg. You will serve as the primary contact, nurturing relationships and driving growth through upselling IT solutions.

The role requires strong communication, negotiation, and problem-solving skills, with travel within the Randburg region. A bachelor’s degree in a related field is preferred and CRM proficiency is essential.