Growth-Focused Branch Manager: P&L & Talent Leadership

Adecco Group; New Beaver (PA); On-site; USD 80,000 - 120,000; Full time

Job summary

Adecco Group is seeking a Branch Manager in the United States to lead growth, client retention, and a high-performing recruitment team. You will own market plans, budgets, and customer service excellence for candidates and clients.

You will recruit, train, and mentor staff while ensuring SLA targets, NPS scores, and cost controls are met. Strong relationship-building and leadership are essential for success in this role.

Qualifications

• High school diploma or equivalent and 5+ years of relevant work experience.
• Two years of direct sales experience with proven growth in responsibilities.
• One year of supervisory/management experience with sales or service staff.

Responsibilities

• Grow and retain accounts, develop plans to win new clients and improve client satisfaction.
• Manage branch P&L, budgets, and cost control; set pay and bill rates.
• Lead recruitment, training, coaching, and development of branch team.
• Ensure SLA compliance, client feedback, and regular business reviews with stakeholders.
• Create recruitment strategies and on-site operations to meet KPIs and growth targets.
• On-board new customers, negotiate terms, and monitor regulatory compliance.

Skills

Relationship building

People management

Sales leadership

Budgeting

Communication

MS Office

Tools

Microsoft Office

Job description

Adecco Group is seeking a Branch Manager in the United States to lead growth, client retention, and a high-performing recruitment team. You will own market plans, budgets, and customer service excellence for candidates and clients.

You will recruit, train, and mentor staff while ensuring SLA targets, NPS scores, and cost controls are met. Strong relationship-building and leadership are essential for success in this role.