Growth-Focused Assistant Store Leader

Ccffamilyofbrands; Greenville (MS); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

401(k) with company match

Medical insurance

Life and AD&D insurance

Employee discounts

Paid time off (12 days first year)

Casual dress code

Job summary

Community Choice Financial is hiring an Assistant Store Manager in Greenville, MS. You will support customers with financial services, drive sales, manage daily operations, and lead a small team. This role emphasizes leadership development, risk-aware service, and in-store community engagement.

You’ll participate in training, cross-brand opportunities, and a broad benefits package. A full-time, in-person schedule with weekends is required.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience in customer service, sales, or retail.
• At least 3 months of supervisory/leadership experience.
• Excellent verbal and written communication skills.
• Proficiency with a POS system, phones, and Microsoft Office.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and accurately process loan/pawn applications.
• Complete daily call campaigns to market services and nurture customer relationships.
• Oversee account management and recovery processes to prevent loss and charge-offs.
• Maintain customer information in the POS system with accuracy.
• Coach and develop Customer Service Representatives to meet quality standards.
• Perform duties outside the office, including on-site store visits and marketing.
• Maintain store appearance, safety procedures, and compliance with policies.
• Work a full-time in-person schedule, including weekends (minimum 40 hours).

Job description

Community Choice Financial is hiring an Assistant Store Manager in Greenville, MS. You will support customers with financial services, drive sales, manage daily operations, and lead a small team. This role emphasizes leadership development, risk-aware service, and in-store community engagement.

You’ll participate in training, cross-brand opportunities, and a broad benefits package. A full-time, in-person schedule with weekends is required.