Growth-Focused Assistant Store Manager: Lead & Elevate

Ccffamilyofbrands; Clinton (MS); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

Key holder program

Performance-based advancement

Education reimbursement

Medical insurance options (HSA/FSA)

401(k) and company match

Life and AD&D insurance

Voluntary benefits package

Employee Assistance Program

Discount marketplace

Paid time off (12 days first year)

Business casual dress code (jeans &amp

Job summary

Check Into Cash is seeking an Assistant Store Manager in Clinton, MS to support customers with financial services and lead store operations. You will drive account management, outreach, and risk management while developing leadership skills and advancing within the company.

The role emphasizes hands-on leadership, on-the-job training, and opportunities to move across our eleven brands nationwide. A full-time, in-person schedule is required, with a focus on performance and customer satisfaction.

Qualifications

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience.
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required and conducted per law.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes while maintaining customer service focus.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide coaching and development to Customer Service Representatives as needed.
• Perform duties outside the office, including on-site vehicle appraisals and store errands.
• Meet company performance standards through regional partnerships and in-store/community events.
• Maintain store security and proper opening/closing procedures, including vault management.
• Ensure compliance with company policies and local/federal laws; conduct store audits and compile financial data.
• Monitor store appearance and address basic facility needs and scheduling maintenance.
• Work in a fast-paced environment and handle multiple tasks to meet performance standards.
• Carry out additional tasks as directed by leadership.
• Maintain a full-time in-person schedule, including weekends (minimum 40 hours per week).

Skills

Customer service

Leadership

Communication

POS system

Microsoft Office

Attention to detail

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Check Into Cash is seeking an Assistant Store Manager in Clinton, MS to support customers with financial services and lead store operations. You will drive account management, outreach, and risk management while developing leadership skills and advancing within the company.

The role emphasizes hands-on leadership, on-the-job training, and opportunities to move across our eleven brands nationwide. A full-time, in-person schedule is required, with a focus on performance and customer satisfaction.