Assistant Store Manager — Leadership Growth & Training

Ccffamilyofbrands; Greer (SC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Learning modules

Cross-brand training

Key holder program

Career advancement

Educational reimbursement

Medical insurance options

401(k) match

Life and AD&D

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Job summary

Community Choice Financial® Family of Brands in Greer, SC seeks an Assistant Store Manager to support customers with financial services while gaining hands-on leadership experience.

You will drive account management, customer outreach, risk management, and staff coaching in a fast-paced retail environment with cross-brand growth opportunities.

This full-time role requires in-person attendance, weekend shifts, and a proactive approach to compliance, reporting, and operational excellence.

Qualifications

• High school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required and conducted in accordance with law.
• Ability to meet physical demands including standing, lifting up to 25 pounds, and keyboard use.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process loan/pawn applications and check cashing transactions.
• Complete daily call campaigns to market services and build new business.
• Oversee account management and recovery processes with a focus on customer service.
• Maintain customer information in the POS system with accuracy.
• Provide support and coaching to Customer Service Representatives to ensure quality standards.
• Perform duties outside of the office as needed (on-site vehicle appraisals, errands).
• Partner with leadership to drive in-store and community events and referrals.
• Maintain store security procedures and cash handling protocols.
• Ensure compliance with policies and laws and conduct store audits and reporting.
• Monitor store appearance and schedule maintenance services.
• Work in a fast-paced environment handling multiple tasks to meet performance standards.
• Carry a full-time in-person schedule, including weekends (minimum 40 hours/week).

Skills

Customer service

Sales

Retail

Leadership

Communication

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands in Greer, SC seeks an Assistant Store Manager to support customers with financial services while gaining hands-on leadership experience.

You will drive account management, customer outreach, risk management, and staff coaching in a fast-paced retail environment with cross-brand growth opportunities.

This full-time role requires in-person attendance, weekend shifts, and a proactive approach to compliance, reporting, and operational excellence.