Growth-Driven Assistant Store Manager

Ccffamilyofbrands; Griffin (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Key holder program

Performance-based advancement

Educational reimbursement

Health insurance options (medical)

Job summary

Community Choice Financial Family of Brands in Griffin, GA seeks an Assistant Store Manager to drive customer success through financial services, oversee daily store operations, and develop the team. The role emphasizes risk management, outreach, and performance-driven growth in a fast-paced environment.

You’ll manage accounts, coach staff, and ensure compliance with policies while supporting on-site tasks and community engagement. This is a full-time, in-person opportunity with room to advance.

Qualifications

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required.
• Must meet physical demands (standing, lifting up to 25 pounds, etc.).

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships.
• Oversee account management and recovery processes, including collection calls, while focusing on customer service to prevent loss.
• Maintain customer information in the POS system with accuracy.
• Provide support, coaching, and development to Customer Service Representatives to ensure quality and safety standards.
• Perform duties outside of the office, including on-site vehicle appraisals and store errands.
• Work to meet company performance standards via partnerships, referrals, and in-store/community events.
• Maintain store security, opening/closing procedures, and vault/cash drawer management.
• Ensure compliance with policies and laws; conduct store audits and generate reports.

Skills

Customer service

Sales experience

Retail experience

Supervisory experience

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Griffin, GA seeks an Assistant Store Manager to drive customer success through financial services, oversee daily store operations, and develop the team. The role emphasizes risk management, outreach, and performance-driven growth in a fast-paced environment.

You’ll manage accounts, coach staff, and ensure compliance with policies while supporting on-site tasks and community engagement. This is a full-time, in-person opportunity with room to advance.