Growth‑Oriented Assistant Store Manager – Retail Finance

Ccffamilyofbrands

Tennessee

Presencial

USD 18.000 - 26.000

Jornada completa

Hace 4 días

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Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Paid on-the-job training and a new-hir

Learning management system and e‑learn

Cross brand training across 11 brands

Key holder program for leadership

Performance-based career advancement

Educational reimbursement

Medical insurance options with telemed

401(k) and Roth 401(k) with company-m

Life and AD&D insurance

Disability plans and other voluntary

Discount marketplace access

Paid time off starting at 12 days

Descripción de la vacante

The Community Choice Financial® Family of Brands is seeking an Assistant Store Manager at Madison, TN. You will support customers with financial services, oversee store operations, and develop leadership skills while driving growth and brand recognition.

This role requires at least 1 year in customer service or retail, supervisory experience, and strong communication skills. It offers comprehensive training, cross-brand opportunities nationwide, and a path toward leadership with a solid

Formación

High school diploma or equivalent.
Minimum one year’s experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsabilidades

Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.