Growth-Focused Account Manager

AMX; Dothan (AL); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

AMX Logistics is seeking a driven Account Manager to own customer relationships from daily service to long-term growth. You’ll serve as the trusted contact, understand customer needs, solve problems, and pursue opportunities to expand business with AMX.

Responsibilities include developing strong relationships, handling day-to-day freight needs, increasing volume and revenue within existing accounts, negotiating rates, and collaborating with operations and carriers to ensure efficient handling.

Formación

• Must build and maintain strong customer relationships.
• Proactive with ownership of accounts and growth opportunities.
• Able to communicate clearly with customers and internal teams.

Responsabilidades

• Develop and maintain strong relationships with existing customers
• Serve as a primary point of contact for day-to-day freight needs
• Identify opportunities to increase freight volume, lanes, and services
• Grow revenue within existing accounts by recognizing new business opportunities
• Negotiate rates while managing customer expectations and service needs
• Work closely with operations and carrier partners to ensure freight is handled efficiently
• Troubleshoot issues and provide solutions when challenges arise
• Monitor account performance while focusing on customer satisfaction and retention

Conocimientos

Account management

Customer relationships

Negotiation

Sales growth

Communication

Herramientas

CRM software

Descripción del empleo

AMX Logistics is seeking a driven Account Manager to own customer relationships from daily service to long-term growth. You’ll serve as the trusted contact, understand customer needs, solve problems, and pursue opportunities to expand business with AMX.

Responsibilities include developing strong relationships, handling day-to-day freight needs, increasing volume and revenue within existing accounts, negotiating rates, and collaborating with operations and carriers to ensure efficient handling.