Logistics Account Growth Manager

AMX; Atlanta (GA); Presencial; USD 65.000 - 105.000; Jornada completa

Descripción de la vacante

AMX Logistics is seeking an Account Manager in Atlanta to oversee a portfolio of customer accounts, retain and grow revenue, and serve as the primary contact for clients. This role focuses on delivering exceptional service and expanding freight volume within existing relationships.

You will coordinate load execution, rate management, and service delivery with operations and carriers, while identifying upsell opportunities and maintaining accurate account records.

Formación

• Proven ability to grow revenue within existing accounts.
• Strong communication, negotiation, and relationship-building skills.
• Experience managing multiple accounts in a fast-paced environment.
• Familiarity with transportation management systems (TMS), CRM platforms, and MS Office.
• Knowledge of freight brokerage, trucking, or logistics operations preferred.

Responsabilidades

• Serve as the primary liaison between AMX Logistics and assigned customer accounts.
• Manage day-to-day customer needs, including load execution, rate management, and service coordination.
• Develop and maintain long-term client relationships through proactive communication.
• Grow revenue by expanding freight volume, lanes, and services within existing accounts.
• Identify upsell and cross-sell opportunities to deepen partnerships.
• Collaborate with operations, sales, and carrier partners for timely freight movement.
• Monitor account performance and KPIs to ensure satisfaction and retention.
• Negotiate rates, contracts, and service expectations aligned with company goals.
• Maintain records of customer interactions and account activity in internal systems.
• Stay informed on market conditions and customer supply chain needs to anticipate opportunities.

Conocimientos

Account management

Revenue growth

Customer service

Negotiation

Relationship building

Multi-account management

Herramientas

TMS

CRM

MS Office

Descripción del empleo

AMX Logistics is seeking an Account Manager in Atlanta to oversee a portfolio of customer accounts, retain and grow revenue, and serve as the primary contact for clients. This role focuses on delivering exceptional service and expanding freight volume within existing relationships.

You will coordinate load execution, rate management, and service delivery with operations and carriers, while identifying upsell opportunities and maintaining accurate account records.