Account Manager

AMX; Dothan (AL); On-site; USD 60,000 - 90,000; Full time

Job summary

AMX Logistics is seeking a driven Account Manager to own customer relationships from daily service to long-term growth. You’ll serve as the trusted contact, understand customer needs, solve problems, and pursue opportunities to expand business with AMX.

Responsibilities include developing strong relationships, handling day-to-day freight needs, increasing volume and revenue within existing accounts, negotiating rates, and collaborating with operations and carriers to ensure efficient handling.

Qualifications

• Must build and maintain strong customer relationships.
• Proactive with ownership of accounts and growth opportunities.
• Able to communicate clearly with customers and internal teams.

Responsibilities

• Develop and maintain strong relationships with existing customers
• Serve as a primary point of contact for day-to-day freight needs
• Identify opportunities to increase freight volume, lanes, and services
• Grow revenue within existing accounts by recognizing new business opportunities
• Negotiate rates while managing customer expectations and service needs
• Work closely with operations and carrier partners to ensure freight is handled efficiently
• Troubleshoot issues and provide solutions when challenges arise
• Monitor account performance while focusing on customer satisfaction and retention

Skills

Account management

Customer relationships

Negotiation

Sales growth

Communication

Tools

CRM software

Job description

Are you great with people, motivated by growth, and confident when it comes to building business relationships?

AMX Logistics is looking for a driven Account Manager to join our team and take ownership of customer relationships from day-to-day service through long-term account growth.

This role is about more than simply managing existing customers. You’ll become a trusted point of contact, understand what your customers need, help solve problems, and look for opportunities to expand their business with AMX.

What You’ll Be Doing

• Develop and maintain strong relationships with existing customers


• Serve as a primary point of contact for day-to-day freight needs


• Identify opportunities to increase freight volume, lanes, and services


• Grow revenue within existing accounts by recognizing new business opportunities


• Negotiate rates while managing customer expectations and service needs


• Work closely with operations and carrier partners to ensure freight is handled efficiently


• Troubleshoot issues and provide solutions when challenges arise


• Monitor account performance while focusing on customer satisfaction and retention

What Makes a Great Fit?

We’re looking for someone who is:

• Personable and confident when communicating with customers


• Proactive and comfortable taking ownership


• Business-minded and motivated by growth


• A strong relationship builder


• Comfortable negotiating and managing expectations


• Focused on both customer service and revenue growth


• Motivated to find ways to make existing partnerships even stronger

The right person won't just maintain customer accounts — they'll look for ways to make them bigger, stronger, and more valuable.

Why Join AMX Logistics?

At AMX, you’ll have the opportunity to take ownership of customer relationships and play a direct role in growing the business. You’ll work alongside our operations and carrier teams while building valuable experience in logistics, account management, and business development.

If you're someone who enjoys working with people, solving problems, and finding opportunities to grow business, we'd love to hear from you!

• Interested in joining AMX Logistics? Send us a message or apply today!