Growth-Driven Project Manager: Scheduling & Service

sandjplumbing; Arlington Heights (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance

PTO and holidays

401k Plan

Paid training

Relaxed atmosphere

Growth opportunities

Job summary

S and J Plumbing in Arlington Heights, IL is seeking a skilled Project Manager to coordinate installation schedules and prepare field crews for high-quality work. You will drive efficiency, prioritize urgent service, and ensure timely, professional service to customers.

Ideal candidates have 3+ years in project management in a service setting, strong dispatch and Microsoft Office skills, and a proven ability to foster growth and customer satisfaction in a team-driven environment.

Qualifications

• 3+ years of project management experience in a service-based setting.
• Strong scheduling, dispatch coordination, and communication skills.
• Proven ability to improve efficiency and customer satisfaction.

Responsibilities

• Manage and adjust daily schedules for all field technicians to maximize efficiency and productivity.
• Proactively communicate with dispatch to notify delays and reschedule appointments as necessary.
• Collaborate with the dispatcher to refine dispatching strategy.
• Provide ongoing support to plumbers in the field, helping scheduling issues.
• Utilize dispatching software and office tools to ensure accurate job details and customer records.
• Engage professionally with clients to understand needs and address concerns.

Skills

Project management

Scheduling

Customer service

Team leadership

Tools

Dispatching software

Microsoft Office

Job description

S and J Plumbing in Arlington Heights, IL is seeking a skilled Project Manager to coordinate installation schedules and prepare field crews for high-quality work. You will drive efficiency, prioritize urgent service, and ensure timely, professional service to customers.

Ideal candidates have 3+ years in project management in a service setting, strong dispatch and Microsoft Office skills, and a proven ability to foster growth and customer satisfaction in a team-driven environment.