Growth-Driven Inside Sales Leader

Kept Companies; Tampa (FL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Performance-based bonuses

Lead growth opportunities

Strong product portfolio

Job summary

Kept Companies, a national facility services provider, seeks a seasoned Inside Sales Manager to build and lead a high‑performing inside sales organization in Tampa, FL. You will oversee B2B outbound and B2C inbound reps, driving revenue growth and scalable processes.

This hands‑on role emphasizes coaching, KPI tracking, and collaboration with marketing and operations to optimize lead handoffs, conversion rates, and recurring revenue.

Qualifications

• 3–5+ years of experience leading an inside sales or call‑center sales team
• Proven experience managing both outbound B2B and inbound B2C sales motions
• Demonstrated success hiring, training, and scaling inside sales representatives
• Strong background in building incentive programs and driving performance through motivation
• Experience selling services or solutions with recurring revenue and/or project‑based pricing
• Comfort managing activity‑based sales teams with defined KPIs
• Proficiency with CRM systems and sales performance reporting

Responsibilities

• Recruit, hire, onboard, and train inbound B2C and outbound B2B inside sales representatives
• Lead daily sales activities, including call coaching, pipeline reviews, and performance management
• Establish clear performance expectations and ensure accountability to individual and team sales goals
• Mentor and develop representatives into consistent, high‑performing contributors
• Manage outbound prospecting efforts targeting commercial customers such as retail, industrial, fleet, and facility operators
• Oversee inbound lead conversion for residential and small commercial customers
• Partner with marketing and operations to ensure effective lead handoff and customer experience
• Identify opportunities to improve conversion rates, average deal size, and recurring revenue
• Design and implement incentive and motivational programs that drive consistent goal attainment
• Foster a competitive, positive, and results‑oriented sales culture
• Track and report key KPIs including activity levels, close rates, forecast accuracy, and revenue performance
• Document and refine sales processes, scripts, and onboarding programs
• Leverage CRM tools to manage pipeline visibility and forecasting
• Ensure data accuracy, compliance, and consistent execution of sales best practices

Skills

Inside sales leadership

Call coaching

Pipeline management

KPI tracking

CRM proficiency

Team development

Forecasting

Sales strategy

Tools

CRM software

Job description

Kept Companies, a national facility services provider, seeks a seasoned Inside Sales Manager to build and lead a high‑performing inside sales organization in Tampa, FL. You will oversee B2B outbound and B2C inbound reps, driving revenue growth and scalable processes.

This hands‑on role emphasizes coaching, KPI tracking, and collaboration with marketing and operations to optimize lead handoffs, conversion rates, and recurring revenue.