Growth-Driven General Manager — Plumbing & HVAC

Chesapeake Home Services, LLC; Delaware; Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Job summary

Chesapeake Home Services, LLC is seeking a General Manager to lead operations, sales, and support functions across the company. This hands-on role drives revenue, profitability, and growth by developing teams, refining processes, and aligning goals with strategic plans.

The ideal candidate has 5+ years in leadership, direct P&L experience, and deep knowledge of the plumbing/HVAC service industry. Exceptional organization and decisive leadership are essential.

Qualifications

• 5+ years of leadership experience managing multiple teams or business functions.
• Plumbing and HVAC service and installation industry experience.
• 5+ years of direct P&L experience.
• Strong understanding of financial statements, margins, revenue, labor, and profitability.
• Proven experience developing teams and holding leaders accountable.
• Exceptional organization and the ability to manage competing priorities.
• Strong verbal, written, listening, and presentation skills.
• Bachelor's degree in Business or related field preferred.

Responsibilities

• Lead day-to-day operations of the business.
• Directly manage and develop Sales, Installation, and Office teams.
• Recruit, hire, train, and retain strong field and office personnel.
• Drive revenue growth while maintaining net profit margins.
• Maintain the company’s P&L and balance sheet.
• Translate company goals into clear priorities, expectations, and measurable results.
• Help formulate and execute the company’s strategic plan.
• Create accountability across departments and ensuring leaders follow through.
• Develop and maintain an annual marketing plan and budget.
• Ensure structured training in Technical knowledge, Customer relations, Sales and lead management, Company processes and SOPs.
• Ensure daily huddles are productive, consistent, and focused.
• Conduct regular one-on-one meetings with key leaders.
• Manage employee compensation requests and pay adjustments.
• Understanding and effectively utilizing company software and systems.
• Align workload and workforce needs to maximize productivity and profitability.
• Monitor customer satisfaction, industry developments, competitors, market opportunities, and expansion.
• Communicate the company’s mission, goals, and direction to create alignment.
• Uphold and reinforce Chesapeake Companies' Core Values at every level.

Skills

Leadership

P&L management

Financial acumen

Operations management

Team development

Communication skills

Education

Bachelor's degree in Business or related field

Job description

Chesapeake Home Services, LLC is seeking a General Manager to lead operations, sales, and support functions across the company. This hands-on role drives revenue, profitability, and growth by developing teams, refining processes, and aligning goals with strategic plans.

The ideal candidate has 5+ years in leadership, direct P&L experience, and deep knowledge of the plumbing/HVAC service industry. Exceptional organization and decisive leadership are essential.