General Manager

Chesapeake Home Services, LLC

Delaware

Hybrid

USD 120,000 - 170,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Job summary

Chesapeake Home Services, LLC is seeking a General Manager to lead operations, sales, and support functions across the company. This hands-on role drives revenue, profitability, and growth by developing teams, refining processes, and aligning goals with strategic plans.

The ideal candidate has 5+ years in leadership, direct P&L experience, and deep knowledge of the plumbing/HVAC service industry. Exceptional organization and decisive leadership are essential.

Qualifications

5+ years of leadership experience managing multiple teams or business functions.
Plumbing and HVAC service and installation industry experience.
5+ years of direct P&L experience.
Strong understanding of financial statements, margins, revenue, labor, and profitability.
Proven experience developing teams and holding leaders accountable.
Exceptional organization and the ability to manage competing priorities.
Strong verbal, written, listening, and presentation skills.
Bachelor's degree in Business or related field preferred.

Responsibilities

Lead day-to-day operations of the business.
Directly manage and develop Sales, Installation, and Office teams.
Recruit, hire, train, and retain strong field and office personnel.
Drive revenue growth while maintaining net profit margins.
Maintain the company’s P&L and balance sheet.
Translate company goals into clear priorities, expectations, and measurable results.
Help formulate and execute the company’s strategic plan.
Create accountability across departments and ensuring leaders follow through.
Develop and maintain an annual marketing plan and budget.
Ensure structured training in Technical knowledge, Customer relations, Sales and lead management, Company processes and SOPs.
Ensure daily huddles are productive, consistent, and focused.
Conduct regular one-on-one meetings with key leaders.
Manage employee compensation requests and pay adjustments.
Understanding and effectively utilizing company software and systems.
Align workload and workforce needs to maximize productivity and profitability.
Monitor customer satisfaction, industry developments, competitors, market opportunities, and expansion.
Communicate the company’s mission, goals, and direction to create alignment.
Uphold and reinforce Chesapeake Companies' Core Values at every level.

Skills

Leadership

P&L management

Financial acumen

Operations management

Team development

Communication skills

Education

Bachelor's degree in Business or related field

Job description

Description

General Manager – Chesapeake Home Services

Ready to Lead, Grow, and Make an Impact?

Chesapeake Home Services is growing, and we are looking for an experienced General Manager who knows how to lead people, drive performance, and turn business goals into results.

This is not a “keep the wheels turning” management position. We need a hands‑on, results‑driven leader who can take ownership of the business, develop strong teams, improve operations, drive revenue and profitability, and help take Chesapeake Home Services to the next level.

The General Manager will oversee sales, operations, personnel, financial performance, and strategic execution across the company. The right person will be comfortable making decisions, holding teams accountable, coaching leaders, analyzing the numbers, solving problems, and creating the structure needed to support continued growth.

If you thrive in a fast‑paced environment, understand the Plumbing and HVAC service industry, and know how to lead a business with a “No Excuses, Make It Happen” mindset, we want to talk to you.

What You’ll Own

As General Manager, you will be responsible for the overall performance and direction of Chesapeake Home Services, including:

Leading the day‑to‑day operations of the business
Directly managing and developing our Sales, Installation, and Office teams
Recruiting, hiring, training, and retaining strong field and office personnel
Driving revenue growth while maintaining acceptable net profit margins
Maintaining a strong command of the company’s P&L and balance sheet
Translating company goals into clear priorities, expectations, and measurable results
Helping formulate and execute the company’s strategic plan
Creating accountability across departments and ensuring leaders follow through
Developing and maintaining an annual marketing plan and budget
Ensuring consistent, structured training in Technical knowledge, Customer relations, Sales and lead management, Company processes and SOPs
Ensuring daily huddles are productive, consistent, and focused
Conducting regular one‑on‑one meetings with key leaders
Managing employee compensation requests and pay adjustments
Understanding and effectively utilizing company software and systems
Aligning workload and workforce needs to maximize productivity and profitability
Monitoring customer satisfaction, industry developments, competitors, market opportunities, and opportunities for expansion
Communicating the company’s mission, goals, and direction in a way that creates alignment throughout the organization
Upholding and reinforcing Chesapeake Companies' Core Values at every level of the business

What We’re Looking For

We are looking for a proven leader who understands that great results come from a combination of strong people, disciplined operations, financial accountability, and consistent execution.

Our ideal candidate brings:

5+ years of leadership experience managing multiple teams or business functions
Plumbing and HVAC service and installation industry experience
5+ years of direct P&L experience
A strong understanding of financial statements, margins, revenue, labor, and profitability
Proven experience developing teams and holding leaders accountable
Exceptional organization and the ability to manage competing priorities
Strong verbal, written, listening, and presentation skills
The ability to work independently and make sound decisions in a fast‑moving environment
A professional, solutions‑focused leadership style
A bachelor’s degree in Business or a related field is preferred

The Person Who Will Succeed Here

You are not afraid of accountability — you expect it.

You know how to get into the details without losing sight of the bigger picture. You can have a conversation with a technician, coach a department leader, review a P&L, address a customer issue, and make a strategic decision — sometimes all in the same day.

You create clarity when things are moving quickly. You identify problems and solve them. You set expectations, follow up, and make sure commitments turn into results.

Most importantly, you know how to build a team that performs.

Why Chesapeake?

We are a rapidly growing company with significant opportunity ahead of us. The person who steps into this role will have the opportunity to make a visible impact on the organization and play a major part in helping Chesapeake Home Services reach its full potential.

We offer:

Competitive salary and bonus opportunities
Performance‑based compensation tied to profitability
100% company‑paid employee health insurance premiums
Competitive vision, dental, life, and disability benefits
401(k) and retirement education/planning
Tuition reimbursement for approved programs
Monthly contribution toward employee gym membership

Think You’re the Leader We Need?

We are looking for someone who wants ownership, accountability, and the opportunity to build something — not someone looking to simply maintain what already exists.

If you have the industry knowledge, business acumen, leadership ability, and drive to move a growing organization forward, we want to hear from you.

Bring your experience. Bring your ideas. Bring your leadership.

No Excuses. Make It Happen.

Benefits: