GM, Home Services: Growth & Operations Leader

C.M. Mose & Son; Pleasant Valley (MO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus plan based on performance

Auto Allowance

Medical, Dental and Vision Benefits

Paid Training

401K Plan with match

Flexible spending account

Health savings account

Life insurance

Paid time off

Short Term Disability

Job summary

Southern Home Services is seeking a General Manager to lead a high-volume HVAC, Plumbing, and Electrical service business. You will oversee sales, operations, and profit/loss, drive financial targets, and expand the organization with autonomy and strong support.

The role requires proven leadership, strategic planning, staff development, and a focus on customer satisfaction within a collaborative team environment.

Qualifications

• 5 years of managerial experience leading diverse teams.
• Proven P&L ownership with budgeting and cost control.
• Experience in B2C home services sales and revenue growth.
• Oversee day-to-day operations including service delivery and quality.
• Develop and execute strategic plans aligned with goals.

Responsibilities

• Create and communicate the mission and strategy for the org.
• Lead managers to achieve company objectives and drive growth.
• Develop and implement the strategic plan with cross‑functional collaboration.
• Monitor market landscape and lead organizational change.
• Ensure staffing, training, and performance management across teams.
• Communicate decisions with leadership and drive alignment.
• Optimize workload and profitability while maintaining safety compliance.
• Address customer escalations and maintain satisfaction.

Skills

Managerial Experience

P&L Management

Sales Growth

Operations Oversight

Staff Development

Data-Driven Decisions

Communication Skills

Job description

Southern Home Services is seeking a General Manager to lead a high-volume HVAC, Plumbing, and Electrical service business. You will oversee sales, operations, and profit/loss, drive financial targets, and expand the organization with autonomy and strong support.

The role requires proven leadership, strategic planning, staff development, and a focus on customer satisfaction within a collaborative team environment.