Growth-Driven Customer Support Specialist – Saint Paul

Investment Strategies Group; Saint Paul (MN); Sur place; USD 74 000 - 107 000; Plein temps

Avantages offerts par ce poste

Mentor

Benefits suite

Résumé du poste

Investment Strategies Group in Saint Paul, MN seeks a Customer Support Specialist to uncover sales opportunities and manage data with Freshdesk expertise. The role emphasizes CRM accuracy, monthly forecasting, and cross-functional storytelling to align finance, marketing, and clients.

With a salary range of $74,000 - $107,000, the position offers mentorship, a benefits suite, and growth potential as data entry evolves into senior responsibilities.

Qualifications

• Must demonstrate high attention to detail and accuracy.
• Excellent written communication for emails and proposals.
• Diplomatic skills to align stakeholders with differing views.
• Curiosity about the Minnesota market and local business dynamics.

Responsabilités

• Pitch Investment Strategies Group at $74,000 - $107,000 value to prospects.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Discuss numbers with finance and share vision with prospects.
• Mine data entries to craft compelling narratives that win deals.
• Represent MN and nurture relationships that convert to revenue.

Connaissances

Attention to detail

Written communication

Diplomacy

MN market curiosity

Outils

Freshdesk

Genesys Cloud

Gorgias

Description du poste

Investment Strategies Group in Saint Paul, MN seeks a Customer Support Specialist to uncover sales opportunities and manage data with Freshdesk expertise. The role emphasizes CRM accuracy, monthly forecasting, and cross-functional storytelling to align finance, marketing, and clients.

With a salary range of $74,000 - $107,000, the position offers mentorship, a benefits suite, and growth potential as data entry evolves into senior responsibilities.