Growth-Driven Customer Service Specialist (Onsite)

Pestban, Inc.; Woodstock (VT); Sur place; USD 22 000 - 25 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Résumé du poste

Anticimex Inc is seeking a Customer Service Representative to provide exceptional service to customers over the phone and via email. You will manage high call volume, document interactions, and assist with service scheduling and orders.

Expect to handle 75–100 inbound calls daily, maintain accurate records in the software, and collaborate with field services and other departments to ensure customer satisfaction. Onsite work with standard business hours.

Qualifications

• Must be at least 18 years old.
• High School diploma or equivalent required.
• Must type a minimum of 35 wpm.
• Proficient with Microsoft Office Word, Outlook and Excel.

Responsabilités

• Manage a large volume of customer communications through incoming calls, emails and online.
• Answer approximately 75-100 in-bound phone calls per day.
• Use software to research, route and process calls.
• Respond to customer inquiries and schedule service appointments.

Connaissances

Phone communication

Active listening

Organizational skills

Written communication

Cross-department collaboration

Data entry

Problem solving

Software learning

Team player

Formation

High School diploma or equivalent

Outils

Microsoft Office Word

Microsoft Outlook

Microsoft Excel

Description du poste

Anticimex Inc is seeking a Customer Service Representative to provide exceptional service to customers over the phone and via email. You will manage high call volume, document interactions, and assist with service scheduling and orders.

Expect to handle 75–100 inbound calls daily, maintain accurate records in the software, and collaborate with field services and other departments to ensure customer satisfaction. Onsite work with standard business hours.